Active Care Plans

Let Jala Design maintain your WordPress investment

Never worry about your WordPress site again by letting us do it all – from development, to security, to site updates, and more!

  • Plugin testing & updates We keep tabs on any updates your website can throw at us. Whether it's theme or plugins, we monitor, test, and apply updates to keep your site stable and secure.
  • Sucuri security scan Sucuri is the standard in WordPress security. All Active Care plans get access to Sucuri malware monitoring. In the rare instance a site gets hacked, we clean it up for you too.
  • Realtime cloud backups We take great care with your site backups. All your files and database backups are transmitted over encrypted connections and stored at AWS, the most reliable and secure platform on the web.
  • Client report Detailes reports outline updates that have been applied, support provided, performance updates, SEO keyword rankings and security activity and site recommendations.
  • WordPress core updates The latest WordPress updates tested and installed on your site with the utmost care. We always ensure that you’re running the latest, most secure software, void of compatibility issues.
  • Browser updates Cross browser compatibility and testing is important to ensure consistency across the different browsers and to ensure your providing your visitors with a great user experience.
  • Professional help We can handle a lot more than code and design. Partners get exclusive access to collaborating with our team to make your next project a huge success.
  • Spam & revisions clean-up As your MySQL database grows it can slow down your website performance.
  • Uptime monitoring If your website goes offline for any reason, our team knows about it the minute it happens. We can start working on a resolution before you have time to send us an SOS email.
  • Log server errors Error logs from your hosting environment will be tracked daily to ensure no problems arise.
  • Performance optimisation Slow sites will not only frustrate your visitors, they’ll get you penalised by Google. We make sure your site is running quickly and efficiently.
  • Database optimisation Your WordPress website’s performance is vital to your visitors and for search engines. By performing database optimisations, we significantly reduce the risk of database and data corruption.
  • Log user actions With realtime activity tracking, we can see what's happening on your website in realtime. This helps us troubleshoot and diagnose issues and bugs at breakneck speed.
  • Contact form testing We will test that your contact forms are working to ensure that no potential data is lost in transit.
  • Professional video tutorials If you're new to WordPress, or want to train someone on your team, we provide 20+ professionally produced training videos teaching everything you need to know to manage your site content.
  • SEO keyword tracking Your keywords will be tracked on a weekly basis in order to provide insight into organic rankings within Google.
  • Crawl errors In order to not receive any penalties, Jala Design will notify you when crawl errors are found by search engines.
  • Staging server If your website is mission critical, or bugs mean losing readers or money, a staging server allows our team to identify issues before your customers see them.
  • CDN CDN is short for Content Delivery Network which is a network of servers that deliver cached static content from websites to users based on the geographic location of the user.
  • Priority support Get your ticket moved to the front of the line every single time. Using special flags, Premium Active Care clients have their tickets prioritised for extra speedy assistance.
  • Conversion advice Suggestions will be made in order to increase conversion rates based on your Google Analytics tracking events.
  • SEO advice Provide regular suggestions to help increase traffic to your website through organic SEO.
  • Ongoing virtual meetings Monthly meetings will be scheduled in to provide regular insight into your website performance and tasks which have been completed.
  • eCommerce testing We will test that products can be purchased from your website without any issues in the checkout process.

Got Multiple WordPress Websites?

We can help. Drop us a line and we’ll work with you to customise our WordPress maintenance service to fit your needs.

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Interested in taking a new trip with Jala Design?

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